My car spent a lot of time (4 months) in various dealer shops during the 2 years or so that I owned and cared about it. For those who are interested in what was done to my car in 40 trips to the dealer, the list is quite long but includes:
A more detailed list is shown below. This was built from my private record of repair orders and I know that some are missing.
Date In | Mileage | Service/Problem | Resolution | Parts | |
---|---|---|---|---|---|
5/2/93 | 2003 | Purchased Car | |||
5/12/93 | 2710 | Car uses too much oil | Car not properly prepped when purchased. Normal. | ||
5/12/93 | 2710 | Driver's door lock loose | Key cylinder loose - replace cylinder | ||
5/12/93 | 2710 | Glove box loose | Replace missing screws | ||
5/12/93 | 2710 | Hood squeaks | Adjust hood | ||
5/12/93 | 2710 | 2,500 Mile Service | B6Y1-14-302 | FILTER, OIL | |
5/24/93 | 3493 | Thumping sound from rear of car | Replace suspension arm per notice | ? | |
5/24/93 | 3493 | Rattle at passenger window | Tighten loose door handle assembly | ||
6/25/93 | 5245 | 5,000 Mile Service | B6Y1-14-302 | FILTER, OIL | |
7/13/93 | 6148 | Oil leak onto exhaust right side engine | Remove and reinstall intake air supply. Add washers to mounting bracket. Oil level too high from service. Problem not fixed. | ||
7/14/93 | 6188 | Car smokes from under hood | Nothing found. Problem not fixed. | ||
7/14/93 | 6188 | Storage compartment rattles | Nothing found. Problem not fixed. | ||
7/14/93 | 6188 | Hood not aligned properly from last adjust | Readjust hood again | ||
7/14/93 | 6188 | Rear hatch rattles | Adjust hatch. Problem not fixed. | ||
8/13/93 | 7989 | 7,500 Mile Service | B6Y1-14-302 | FILTER, OIL | |
8/13/93 | 7989 | Rear hatch rattles | Readjust and lube. Problem not fixed. | ||
9/9/93 | 9888 | 10,000 mile service | B6Y1-14-302 | FILTER, OIL | |
9/14/93 | 10423 | Car runs hot | Nothing found. Problem not fixed. | ||
9/14/93 | 10423 | Using excess oil when hot. | Normal. | ||
9/14/93 | 10423 | Brakes sqeaking | Replace front pads (at owner's expense) | FDZ3-33-28ZA | PAD SET, FRT ($65.95 + $128 LABOR) |
10/18/95 | 11784 | Paint chipping too easily | "Chips caused by outside influence" | ||
10/18/95 | 11784 | Storage compartment rattles | Ordered lid | ||
11/12/93 | 12711 | 12,500 Mile Service | B6Y1-14-302 | FILTER, OIL | |
11/12/93 | 12711 | Storage compartment rattles | Replace compartment lid | FD01-69-760-B-02 | BOX, STORAGE |
11/30/93 | 13586 | Oil leaks from engine area | Remove/clean/replace air filter. Normal. Not fixed. | ||
11/30/93 | 13586 | Rear hatch rattles | Replace hatch hinges per Bulliten # S010/93. Problem not fixed. | FD01-62-210C | HINGE GLASS |
11/30/93 | 13586 | Front end makes chirping noise | Install hood pad washers per bulliten #057/92 | FDY1-56-788 | CUSHION RUBBER RR |
11/30/93 | 13586 | Clunking from rear of car | Replace rear suspension adjustment links per "design fault, excess play in parts allowing too much movement and rattling" | FD02-28-450 | LINK, TOE (2) |
1/3/94 | 14980 | 15,000 mile service | Total cost $185.86 ($128 Labor) | B6Y1-14-302 | FILTER, OIL ($6.25) |
N3A1-13-Z40 | AIR FILTER ($31.85) | ||||
82-14-9-407-501-7 | W/S WAS A ($1.25) | ||||
9956-21-400 | GASKET ($1.60) | ||||
2/11/93 | 17279 | 17,500 Mile Service | B6Y1-14-302 | FILTER, OIL ($6.25) | |
2/21/94 | 18087 | Oil leak from left side near throttle | |||
2/21/94 | 18087 | Second oil leak on right side - car smokes | Replace throttle housing gasket | ||
2/21/94 | 18087 | Rear hatch strut broken | Replace strut | ||
2/21/94 | 18087 | Rear hatch rattles | Replace strut | ||
2/21/94 | 18087 | Leaks coolant | Order filler neck per notice | ||
2/23/94 | 18157 | Oil leak | ? | ||
2/23/94 | 18157 | Rattle in rear over bumps | ? | ||
2/23/94 | 18157 | Coolant leak | Replace filler neck | ||
3/1/94 | 18548 | Engine check light comes on | No repro. Problem not fixed. | ||
3/1/94 | 18548 | Turbo hoses loose | TIghten hoses | ||
3/1/94 | 18548 | Tie rod bent | Replace tie rod | ||
3/1/94 | 18548 | Needs alignment | 4-point alignment | ||
3/1/94 | 18548 | Passenger side door broken scuff plate | Replace scuff plate | FD01-68-710A | PLATE, RT, FRT |
3/25/94 | 20029 | 20,000 Mile Service | |||
3/25/94 | 20029 | Coolant smell in car | Order radiator cap housing. | ||
3/25/94 | 20029 | Coolant on belt - squeaking | Order belt | ||
3/25/94 | 20029 | Flush brake system | Flushed | ||
3/25/94 | 20029 | Squeak from drivers side seat belt | Fix loose inner quarter panel trim | ||
3/25/94 | 20029 | Engine lacks power | Order EGR valve. | ||
3/25/94 | 20029 | Check engine light comes on when cold | Order EGR valve. | ||
4/4/94 | 20045 | Coolant leak from engine area | Replace radiator cap housing and filler neck again. | N323-15-175 | BODY, CAP |
N323-15-205 | CAP, WATER INLET | ||||
N323-15-174 | RING | ||||
4/4/94 | 20045 | Internal fault in valve causing car to hesitate at 4000 RPMS | Replace EGR valve. Replace gaskets and vacuum lines. Problem not fixed. | N3A3-20-300 | EGR VALVE |
N3A1-20-305A | EGR VALVE GSKT | ||||
N3A3-20-341A | TUBE, VACUUM | ||||
N3A1-13-712 | GASKET, TURBO | ||||
4/4/94 | 20045 | Car grinds when going into 5th gear | Order parts per notice. | ||
4/4/94 | 20045 | Car squeak from belt area | Replace alternator belt | N3A1-18-381 | V-BELT |
4/13/94 | 20342 | Car grinds when going into 5th gear - replace 5th gear syncro | Rebuild trans per bulletin # J001/94 | R503-17-550 | SPINDLE |
W501-17-725B | RING, SYNC | ||||
4/13/94 | 20342 | Center console with heater controls flaking | Replace console trim per bulletin # S056/92 | FD01-61-19ZE-00 | CONTROL, HTR |
4/13/94 | 20342 | Engine lacks power | No problem found. Not fixed. | ||
4/18/94 | 20463 | Trans oil leak causing vehicle to smoke and engine check light to come on | Overfilled. Dump excess fluid. | ||
4/18/94 | 20463 | Engine lacks power | Replace spark plugs. Problem not fixed. | N3X5-18-110 | SPARK PLUG SET |
4/18/94 | 20463 | Console around radio sticking out loose | Fixed improperly installed panel. | ||
4/26/95 | 20618 | Engine lacks power | Replace rear cat. | N3A1-20-500 | CONVERTER, CAT. |
RF36-40-305 | GASKET (2) | ||||
N3A1-13-491 | GASKET, JOINT PIPE (2) | ||||
JE11-40-355 | NUT (6) | ||||
NF01-13-708A | STUD (5) | ||||
N3A1-20-600 | CONVERTER, CAT. | ||||
4/26/94 | 20666 | Coolant leak from engine area | Replace radiator cap. | KF01-15-205 | CAP, RADIATOR |
4/26/94 | 20666 | Fan knob broken. | Fix knob broken when console panel was fixed. | ||
4/26/94 | 20666 | Hood pad damage by improperly installed turbo hose | Replace hood pad | FD01-68-601C | INSULATOR, HOOD |
4/26/94 | 20666 | Noise from front end when steering wheel | Replace steering rack boots per notice. | ||
4/26/94 | 20666 | Noise from rear when going over bump | Snapped jack handle into clip. | ||
4/26/94 | 20666 | Irratic and low idle | Install updated (remanufactured) control unit. | N3A3-18-881R | REMAN CONT UNIT EGI |
4/26/94 | 20666 | Engine lacks power | No problem found. Not fixed. | ||
5/14/94 | 21307 | Machine front rotors | Rotors machined. | ||
6/3/94 | 22347 | 22,500 Mile Service | |||
6/3/94 | 22347 | Light in ignition switch out since last repair | Light in ignition switch replaced | ||
6/3/94 | 22347 | Engine lacks power | No problem found. Not fixed. | ||
6/16/94 | 23047 | Engine lacks power | Attach loose vacuum lines under plennum and glue on (done at TriPoint, not dealer) | Silcone adhesive | Total cost w/ labor $109.00 |
6/23/94 | 23486 | Clunking noise from trans tunnel | Replace 3 missing heat sheild bolts and tighten one loose exhaust mount bolt. (done at TriPoint, not dealer) | ||
7/5/94 | 24880 | Coolant leak from engine | Replaced upper radiator hose and installed updated hose kit and water neck and cap. | ||
7/5/94 | 24880 | Heat shield fell off | Reinstalled heat shield. | 9079-62-612 | BOLT & WASHER, FLNG |
7/5/94 | 24880 | Internal failure of rotors in engine, car will not start | Replace engine.(and clutch while there) | N3A1-15-186A | HOSE, UPPER WATER |
N3A1-15-185A | HOSE, LOWER WATER | ||||
9979-60-820 | BOLT, FLANGE (2) | ||||
JE11-40-355 | NUT (4) | ||||
8AF7-13-111 | GASKET SET, ENG | ||||
J008-99-008R | ENGINE-CALL MANA-REB | ||||
N390-13-W69 | O-RING | ||||
N3A1-13-162 | O-RING | ||||
9994-00-600 | NUT, FLANGE (8) | ||||
9979-40-612 | BOLT, FLANGE (6) | ||||
JE10-40-355 | NUT (7) | ||||
N3A1-15-380C | HOSE, WATER | ||||
N3A1-13-450A | EXH MANIFOLD | ||||
N3A1-13-766 | HOSE, AIR | ||||
N3A1-13-681 | HOSE, WATER | ||||
N3A1-13-691 | HOSE, WATER | ||||
N3A1-13-692A | HOSE, WATER | ||||
N3C1-13-530 | PIPE, WATER IN - T/C | ||||
N3A1-13-390B | DUCT | ||||
4 CLAMPS | |||||
N3A2-13-247 | JOINT, RUBBER | ||||
B6Y1-14-302 | FILTER, OIL | ||||
7/5/94 | 24880 | Defective turbo | Replace turbo assembly | N3A1-13-712 | GASKET, TURBO |
N3X5-18-110 | SPARK PLUG SET | ||||
N3C1-13-700 | TURBOCHARGER | ||||
N3A2-13-710 | GASKET, TURBO CHARGER | ||||
N3A1-13-710 | GASKET, TURBO CHARGER | ||||
7/19/94 | 24880 | Vibration from engine area | Order transmission mount | FD01-39-050A | RUBBER LT, ENG MTG |
8/4/94 | 25910 | Oil and Filter | B6Y1-14-302 | FILTER, OIL | |
8/4/94 | 25910 | Engine not running right. Eratic idle. | Adjust idle. Problem not fixed. | ||
8/4/94 | 25910 | Vibration in drive train - mount broken | Replace broken transmission mount | ||
8/11/94 | 26182 | Coolant leak - Buzzer on | Coolant low. Air in System. No leak found. Problem not fixed. | ||
8/11/94 | 26182 | Engine lacks power | Vaccum tube leak. Replace air intake pipe | F0126A-R-X | SECONDARY AIR INTAKE PIPE |
N3A1-13-36Y | VAVLE CONTROL | ||||
N3A1-13-162 | O' RING | ||||
8/11/94 | 26182 | Wrote letter to MMA requesting buy-back | |||
8/13/94 | 26346 | Cooling problem - Car doesn't warm up | Replaced temp. gauge | ||
8/13/94 | 26346 | Abandoned car at dealership | MMA eventually responded to letter | ||
9/21/94 | 27815 | Oil and filter change | B6Y1-14-302 | FILTER, OIL | |
9/21/94 | 27815 | Dents on top of fender from last visit | Fixed via paintless dent removal | ||
9/21/94 | 27815 | Tape player volume incorrect | No problem found. Not fixed. | ||
9/21/94 | 27815 | Low oil pressure | Replaced oil pressure gauge | ||
9/21/94 | 27815 | Exhaust smells bad during cold startup | No problem found. Not fixed. | ||
9/21/94 | 27815 | A/C not cold - Hissing noise from A/C vents | A/C hose leak | FD01-61-461 | HOSE, FLEXIBLE-HIGH |
9/21/94 | 27815 | Erratic idle | No problem found. Not fixed. | ||
9/21/94 | 27815 | Rear hatch still rattles | No problem found. Not fixed. | ||
9/21/94 | 27815 | Excessive paint chipping | Stated "Normal Road Damage" | ||
9/21/94 | 27815 | Battery dead | Battery replaced | 1 ACID BATTERY | |
10/13/94 | 28298 | Erratic idle | Replaced O2 sensor. Not fixed | N3A1-18-861A | SENSOR, OXY |
10/26/94 | 29091 | Erratic idle | Nothing done. Dealer baffled | ||
10/26/94 | 29091 | Excessive smoke upon startup | No problem found. Not fixed. | ||
10/27/94 | 29091 | Wrote second letter to MMA requesting buy back | |||
11/14/94 | 29803 | Erratic idle | Car taken to TriPoint (not dealer). Intake manifold gasket found to be broken. Recommend take to dealer for warranty repair. | ||
11/14/94 | 29803 | Oil and filter change | Done at TriPoint | B6Y1-14-302 | FILTER, OIL |
11/17/94 | 29827 | Erratic idle - gave Tripoint's diagnosis. | Replaced intake manifold gasket. | N3A1-13-111A | GASKET, IN. MANIFOLD |
NF01-13-708A | STUD (5) | ||||
N391-13-456 | STUD, EX. MANIFOLD | ||||
JE10-40-355 | NUT (5) | ||||
E5B6-13-461 | NUT, MANIFOLD | ||||
11/17/94 | 29827 | Filed suit against MMA in San Diego Superior Court | |||
1/24/95 | 32404 | Oil leak and smoking | No problem found. Not fixed. | ||
1/24/95 | 32404 | Whoosing noise | Tighten loose exhaust bolts at manifold. | ||
1/24/95 | 32404 | Oil and filter change | B6Y1-14-302 | FILTER, OIL | |
1/30/95 | 32800 | Oil leak under car and smoking | Replace oil filter - not fixed. | B6Y1-14-302 | FILTER, OIL |
1/30/95 | 32800 | Brakes sqeaking | "repaired" | ||
1/30/95 | 32800 | Exhaust leak | Replace turbo chargers | N3A1-13-491 | GASKET, JOINT PIPE |
N3A1-13-712 | GASKET, TURBO | ||||
NF01-13-708A | STUD (5) | ||||
N391-13-456 | STUD, EX. MANIFOLD | ||||
JE10-40-355 | NUT (9) | ||||
E5B6-13-461 | NUT, MANIFOLD | ||||
N3C1-13-700 | TURBOCHARGER | ||||
9985-10-618A | STUD (4) | ||||
N390-13-453A | BOLT (2) | ||||
N3A2-13-710 | GASKET, TURBO CHARGER | ||||
N3A1-13-450A | EXH MANIFOLD | ||||
COOLANT | |||||
2/22/95 | 32900 | Oil leak under car and smoke under hood | Replaced oil filler neck. Not fixed. | N3A1-10-420B | PIPE, OIL FILLER |
2/22/95 | 32900 | Lack of power | No problem found. Not fixed. | ||
3/24/95 | 34817 | Still smoke from under hood. | Replace turbos again. Clean underbody. | N3A1-13-491 | GASKET, JOINT PIPE |
N3A1-13-712 | GASKET, TURBO | ||||
NF01-13-708A | STUD (10) | ||||
N391-13-456 | STUD, EX. MANIFOLD | ||||
JE10-40-355 | NUT (5) | ||||
E5B6-13-461 | NUT, MANIFOLD | ||||
N3C1-13-700 | TURBOCHARGER | ||||
9985-10-618A | STUD | ||||
N390-13-453A | BOLT (2) | ||||
N3A2-13-710 | GASKET, TURBO CHARGER | ||||
N3A1-13-450A | EXH MANIFOLD | ||||
COOLANT | |||||
9YB1-01-001 | SCREW (4) | ||||
9979-40-620 | BOLT, FLANGE | ||||
9994-00-600 | NUT, FLANGE | ||||
F801-15-284B | HOSE, WATER | ||||
N326-20-665A | HOSE, WATER | ||||
3/24/95 | 34817 | Engine lacks power again | Replace cats and o2 sensor again | N3A1-18-861A | SENSOR, OXY |
N3A1-20-500 | CONVERTER, CAT | ||||
FD01-34-110C | BUMPER, BOUND | ||||
H380-34-034A | NUT, FLANGE | ||||
N3A1-14-290A | PIPE, OIL | ||||
N3A1-14-293 | GASKET, OIL PIPE | ||||
N3A2-14-293 | GASKET, OIL PIPE | ||||
N3A1-14-260 | PIPE, OIL OUTLET-F.C | ||||
N3A2-14-290A | PIPE, OIL | ||||
9994-00-600 | NUT, FLANGE | ||||
9979-40-620 | BOLT, FLANGE | ||||
3/30/95 | 35462 | Oil leak under car still | Replace oil pan gasket | N3YA-10-427 | GASKET |
3/30/95 | 35462 | Dent in driver's door from last visit | Fixed via paintless dent removal | ||
3/30/95 | 35462 | Brake pedal soft | Bleed brakes | ||
4/5/95 | 35462 | Noise from left front wheel area | Replaced wheel bearing | GA5S-26-15X | BEARING, WHEEL |
LA01-33-042B | NUT | ||||
5/8/95 | 38301 | Exhaust leak | No problem found. Not fixed. | ||
5/8/95 | 38301 | Oil and Filter | B6Y1-14-302 | FILTER, OIL | |
5/8/95 | 38301 | Soft brake pedal (brakes fail to release) | Bleed brakes | ||
5/8/95 | 38301 | Fuel line campaign (recall) | Install updates (Process # A4014B and Campaign # 60504) | N3A1-18-SE0 | FAN CONTROL KIT |
N3Z1-15-S20 | WATER PUMP KIT | ||||
N3A1-13-S70 | FUEL HOSE KIT | ||||
5/16/95 | 38316 | Turbo leak | Tighten loose hose clamp on intercooler | ||
5/17/95 | 38388 | Check engine light on | Replace EGR valve. Problem not fixed. | N3A3-20-300 | EGR VALVE |
N3A1-20-305A | EGR VALVE GASKET | ||||
5/17/95 | 38388 | Rattle in rear of car | Tighten loose speaker | ||
5/17/95 | 38388 | Second gear hard | No problem found. Not fixed. | ||
5/23/95 | 38652 | Check engine light on | Re-erased codes and test drove. No codes or light on and codes in memory. | ||
5/25/95 | 38707 | Check engine light on | Replace EGR valve again. Problem not fixed. | N3A3-20-300 | EGR VALVE |
N3A1-20-305A | EGR VALVE GASKET | ||||
9928-00-850 | CLAMP, HOSE | ||||
6/5/95 | 39197 | Check engine light on | Replaced 3 vaccum hoses and test drove. | ||
6/5/95 | 39197 | Running rich (exhaust smell) | Vaccum hoses were plugged | ||
6/5/95 | 39197 | Turbo leak (whoosing noise) | Replaced 3 vaccum hoses and test drove. | ||
6/19/95 | 40353 | A/C still not cold. | Evacuate and recharge system (adding dye) | ||
6/19/95 | 40353 | Soft brake pedal (brakes fail to release) | Replaced master cylinder | FD04-43-402 | MASTER CYL |
6/19/95 | 40353 | Engine lacks power. | Replaced cat. converter again | N3A1-20-500 | CONVERTER, CAT |
JE10-40-355 | NUT (4) | ||||
N3A1-18-861A | SENSOR, OXY | ||||
NF01-13-708A | STUD | ||||
N3A1-13-491 | GASKET | ||||
RF36-40-305 | GASKET | ||||
7/3/95 | 40517 | Engine lacks power | Replace turbochargers again (problem ended up being a vaccum hose that fell off) | N3A1-13-491 | GASKET, JOINT PIPE |
N3A1-13-712 | GASKET, TURBO | ||||
NF01-13-708A | STUD (8) | ||||
N391-13-456 | STUD, EX. MANIFOLD | ||||
JE10-40-355 | NUT (8) | ||||
E5B6-13-461 | NUT, MANIFOLD (2) | ||||
N3C1-13-700 | TURBOCHARGER | ||||
9936-61-000 | BOLT (2) | ||||
FE51-13-363 | BUSHING | ||||
N3A2-13-710 | GASKET, TURBO CHARGER | ||||
N3A1-13-710 | GASKET, TURBO CHARGER | ||||
N3A1-14-293 | GASKET, OIL PIPE | ||||
9979-40-612 | NUT (2) | ||||
7/19/95 | 40786 | Oil and Filter | B6Y1-14-302 | FILTER, OIL | |
8/3/95 | 41284 | Engine running rough | Replaced turbo relief valve | N390-20-250 | VALVE |
8/3/95 | 41284 | Paint peeling on door panel from last visit | Replaced panel | FD01-68-4LYB | PANEL |
8/3/95 | 41284 | A/C still not cold. | Warranty denied (due to time "in service"). Replaced leaky A/C Compressor at my cost. | FD01-61-450 | COMPRESSOR ($337.85) |
0000-67-0001 | FREON ($11.95) | ||||
LABOR ($109.20) | |||||
11/9/95 | ~45000 | Returned lemon to Mazda (with leaking turbo, clunking suspension, rattling rear hatch, bad paint, etc.) | Gone. |
As I've said before, I love the RX-7 but I hate Mazda and the way they treat people. The fact that Mazda always heads up the bottom of customer satisfaction surveys doesn't surprise me a bit. I think that Mazda should be applauded for taking risks and building interesting cars, in fact I'd even put up with a lot of quirks and problems to drive one of those interesting cars but I won't put up with being treated poorly.
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All of the information on these pages is to my knowledge either an accurate summary of events and facts or is my opinion. It doesn't represent the views of Mazda (duh), my employer, my Internet service provider, or anyone else.